Heart & Sole - Black Sharpie on Paper

All Sales Are Final
Due to the nature of original artwork, all sales are final. I do not accept returns, exchanges, or cancellations once an order has been placed.

Damaged Items
If your artwork arrives damaged, please contact me within 3 days of delivery. Send clear photos of the damaged item and packaging to lexithelifecoach@gmail.com, and I’ll work with you to resolve the issue. In most cases, I’ll file a claim with the shipping carrier and either offer a refund or replacement if applicable.

Custom or Commissioned Work
Custom and commissioned pieces are non-refundable and non-returnable. I work closely with clients throughout the process to ensure satisfaction before the final piece ships.

Customer Satisfaction
If you have any concerns about your order, please don’t hesitate to reach out. I’m committed to making sure collectors are happy with their purchase and experience.
 

Processing Time
All artwork is carefully packaged and shipped within 5–7 business days after payment is received. Custom or commissioned pieces may take longer; details will be communicated via email.

Shipping Methods & Carriers
Orders are shipped via USPS, UPS, or FedEx with tracking and insurance included. You’ll receive a confirmation email with tracking info once your order has been shipped.

Shipping Rates
Shipping is calculated at checkout based on size, weight, and destination. Local delivery or pickup may be available upon request.

Domestic Shipping
I currently ship within the U.S. If you're located outside this area, please contact me directly for international options.

Packaging
Each piece is carefully packaged using archival-safe materials to protect it during transit. I do my best to ensure your artwork arrives in perfect condition.

Delays or Issues
While I work with reliable carriers, I’m not responsible for delays due to postal service disruptions or customs processing. If your artwork arrives damaged, please contact me within 3 days of delivery with photos so I can assist.